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UNIVERSITY OF OTTAWA: Senior Officer Of Academic Development & Operations

Salary(Grade:08) Hiring salary range $55264-$69,807 Position Purpose Serve as a first point of contact for students by receiving, acknowledging, anticipating and responding to various student requests and by ensuring above average client service in order to attract, retain and maintain the student population rate in all programs of study.

Execute administrative tasks, such as evaluating requests, making recommendations, approving certain requests and providing follow-ups with students, colleagues and other faculties.

As an ambassador for the University and the Faculty, attend graduation ceremonies and various events to promote the University of Ottawa and the Faculty’s services.

Essential Qualifications Knowledge of administration usually acquired through postsecondary studies and several years of experience in a similar role.

Knowledge of academic programs at the high school, college, undergraduate and postgraduate levelsKnowledge of and experience interpreting, communicating and applying procedures, policies and methodsExperience researching and analyzing data as well as creating administrative and statistical reportsExperience in problem solving and decision-makingExperience providing client serviceExperience implementing strategies and activity plans for studentsExperience with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Access), word processing, Windows and InternetCapacity to deal with conflicting priorities and respect strict deadlines in a fast paced environmentOrganizational and analytical skills, excellent judgment and attention to detailListening skills and strong work ethicsBilingual French and English (spoken and written) Key Competencies Key competencies required at the University of Ottawa:Planning: Organize in time a series of actions or events in order to realise an objective or a project.

Plan and organize own work and priorities in regular daily activities.Initiative: Demonstrate creativity and initiative to suggest improvements and encourage positive results.

Is proactive and self-starting.

Show availability and willingness to go above and beyond whenever it is possible.Client Service Orientation: Help or serve others to meet their needs.

This implies anticipating and identifying the needs of internal and external clients and finding solutions on how to meet them.Teamwork and Cooperation: Cooperate and work well with other members of the team to reach common goal(s).

Accept and give constructive feedback.

Able to adjust own behaviour to reach the goals of the team.

Note All qualified candidates are invited to apply; however, preference will be given to Canadian citizens and permanent residents.

The University of Ottawa is an equal opportunity employer.

We strongly encourage applications from women, Aboriginal peoples, persons with disabilities and racialized persons.

If you are invited to continue the selection process, please notify us of any particular adaptive measures you might require.Applications from employees belonging to the bargaining unit SSUO will be considered first.

Priority will be given to employees who have an entitlement as defined by their collective agreement or university policies.

The University also accepts external applications; they will be selected in second place.

Schedule with an average of 35hrs/week.

Requirements related to skills and experience are determined by the University of Ottawa, and all positions are subject to relevant laws, collective agreements, and regulations.

Please note that we will only communicate with candidates who are chosen for a preselection test or for an interview.

Remember to upload a copy of your diploma(s) or a certificate of merit as well as a current version of your CV into the My documents section of your career profile (please include the job ID number, i.E.

J0000-0000, in the title of your document).

The post UNIVERSITY OF OTTAWA: Senior Officer Of Academic Development & Operations first appeared on Working in Ottawa.



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